Tuesday, September 11, 2012

GoDaddy Outage: What It Means for Your Business


It's true, Godaddy.com got hacked and millions of sites were impacted.  Based on this article from TechCrunch the issue was noted yesterday morning and many sites hosted by Godaddy were down for most of the day.  An update was posted on their website in the early evening stated they had restored many of their hosting accounts.

According to many customers, sites hosted by major web host and domain registrar GoDaddy are down. According to the official GoDaddy Twitter account the company is aware of the issue and is working to resolve it. Update: customers are complaining that GoDaddy hosted e-mail accounts are down as well, along with GoDaddy phone service and all sites using GoDaddy’s DNS service.
A member of Anonymous known as AnonymousOwn3r is claiming responsibility, and makes it clear this is not an Anonymous collective action.
Godaddy was quick to mention that personal information including payment information and emails on file were not accessed, easing the minds of Godaddy customers who may have been concerned about the breach.
What the GoDaddy Outage Means for Your Business
If you have an account with Godaddy, whether domains or a hosting account (or many hosting accounts), you must realize that no host is immune to hackers.  the lesson to be learned is that taking site backups on a regular basis is essential.  Furthermore, you should diversify your business.
Diversification means that you are not just relying on a single website to generate revenue. This is the benefit of using blogs, forums, and other resources to communicate with both customers and prospects.  Give some thought to what a similar issue would do to your business.  Develop a back-up-plan and strategy for a similar situation.  Don't leave your business website to chance.

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